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Seller Resource

Packaging Guide

Reduce damage, loss, and claims. Your LTL shipment is handled 8–10 times between your dock and the buyer's door — proper packaging is the difference between a 5-star review and a dispute.

8–10×

Times handled between pickup & delivery

47%

Of freight claims are from poor packaging

$0

What good packaging adds to your cost

LTL Freight & Pallet Shipping

For pallets, equipment, and large items shipped via freight carrier

Use Sturdy Pallets
LTL / Pallet

Use standard 48×40″ pallets in good condition. All deck boards should be intact with no cracks or missing pieces.

Never use broken, cracked, or water-damaged pallets. Carriers can reject freight on damaged pallets.

Keep Items Within Pallet Edges
LTL / Pallet

Stack cartons flush with or inside the pallet edges. Use edge protectors if boxes come right to the edge.

Never let cartons overhang the pallet. Overhang gets crushed during loading and causes damage claims.

Stack Height Under 90 Inches
LTL / Pallet

Keep total height (pallet + cargo) under 90 inches (7.5 feet). This allows safe stacking in the trailer.

Overheight pallets can't be double-stacked, may be refused by carriers, and are prone to toppling.

Shrink Wrap Top to Bottom
LTL / Pallet

Wrap the entire pallet — cartons AND the pallet deck — with at least 3 layers of quality stretch wrap.

Wrapping only the boxes (not the pallet) lets them slide off during transit. This is the #1 cause of freight damage.

Band Heavy or Unstable Loads
LTL / Pallet

Use polypropylene or steel banding to secure top-heavy, round, or irregularly shaped items to the pallet.

Relying on shrink wrap alone for heavy items. Wrap + band is the winning combo.

Distribute Weight Evenly
All Shipments

Place the heaviest items on the bottom. Fill gaps with dunnage, foam, or packing paper to prevent shifting.

Stacking heavy boxes on top of light ones. The bottom layer crushes and the whole pallet becomes unstable.

The #1 Rule of Pallet Shipping

Wrap the stretch film around both the boxes AND the pallet. If the film only wraps the boxes, the entire load can slide off the pallet during a forklift move. This single mistake causes more damage claims than everything else combined.

Parcel Shipping (USPS, FedEx, UPS)

For individual items, mystery boxes, and small packages

Distribute Weight Evenly
All Shipments

Place the heaviest items on the bottom. Fill gaps with dunnage, foam, or packing paper to prevent shifting.

Stacking heavy boxes on top of light ones. The bottom layer crushes and the whole pallet becomes unstable.

Use Proper Box Sizes
Parcel

Choose boxes that fit the item snugly with 2–3 inches of padding on all sides. Fill empty space with packing material.

Oversized boxes with items rattling around inside. The item will find the weakest wall and punch through it.

Double-Box Fragile Items
Parcel

Place the item in a snug inner box with padding, then place that box inside a larger outer box with more padding.

Single-boxing electronics, glass, or ceramics with just a layer of bubble wrap. It won't survive USPS.

Seal All Seams with Tape
Parcel

Use 2-inch packing tape on all seams — top, bottom, and the center seam. The H-tape method is best.

Duct tape, masking tape, or a single strip across the top. These fail in humid conditions and during transit.

Accurate Weight & Dimensions Matter

Weigh Your Shipment

LTL carriers reweigh shipments. If your listed weight is off by more than 10%, you'll get hit with a reweigh fee that can double the freight cost. Use a pallet scale or bathroom scale for individual boxes.

Measure the Final Package

Measure the pallet or box AFTER packaging — including the pallet height (6″), shrink wrap bulge, and any overhang. Carriers measure the widest and tallest points.

Where to Get Supplies

Stretch Wrap

80-gauge minimum. Get the 18" hand rolls with a handle — much easier than the industrial rolls.

Home Depot, Uline, Amazon

Packing Tape

2" acrylic or hot-melt tape. The clear stuff from the dollar store won't hold. Invest in real tape.

Uline, Staples, Amazon

Edge Protectors

Cardboard L-shaped corners. Place on all 4 vertical edges before wrapping. $0.50 each saves $500 claims.

Uline, PackagingPrice.com

Pallets

Standard GMA 48×40″. Check behind grocery stores, warehouses, or buy from local pallet recyclers for $5–8 each.

Local recyclers, Craigslist, Facebook Marketplace

Ready to Ship?

Follow these tips and your shipments will arrive in perfect condition. Need help? Our team is here for you.

These guidelines are general recommendations. Correct packaging depends on what you're shipping. For specific freight classification and packaging requirements, contact the National Motor Freight Traffic Association at (703) 838-1810. Following these tips does not guarantee zero damage, but they significantly reduce the risk.