Shipping & Pickup

Everything you need to know about getting your pallet delivered or picking it up yourself.

LTL Freight Shipping

Pallets are shipped via LTL (Less Than Truckload) freight, the industry standard for shipping large, heavy items like liquidation pallets. Here is how it works.

What is LTL Freight?

LTL freight is a shipping method for loads that do not fill an entire truck. Your pallet shares trailer space with other shipments, keeping costs lower than a full truckload. Pallets are typically shipped on standard 48"x40" pallets and secured for safe transit.

Delivery to Your Door

Standard LTL delivery is to a commercial address with a loading dock or forklift. Residential delivery and liftgate service are available for an additional fee. The carrier will contact you to schedule a delivery window.

How Freight Quotes Work

We provide real-time shipping quotes so you know the exact cost before you commit.

1

Win Your Auction

After winning an auction, you will receive a confirmation email with next steps for shipping or pickup.

2

Get a Freight Quote

Enter your delivery address to receive a real-time LTL freight quote powered by our logistics network.

3

Confirm & Pay Shipping

Review the shipping cost, confirm your delivery details, and complete the shipping payment.

4

Track Your Delivery

Receive tracking information once your pallet is picked up. Monitor your delivery status in real time.

Powered by Our Logistics Network

Shipping quotes are generated in real-time through our integrated logistics network, ensuring you get competitive rates from vetted carriers. Quotes factor in pallet weight, dimensions, origin warehouse, and your delivery address.

Local Pickup

Prefer to pick up your pallet in person? Local pickup is available at the warehouse address listed on each auction listing. Here is what to expect:

  • No shipping costs
  • Same-day or next-day availability
  • Inspect your pallet in person
  • No risk of transit damage

After winning your auction, you will receive pickup instructions including the warehouse address, available pickup hours, and any identification requirements. Please bring a valid photo ID and your auction confirmation.

Pickup Details

Location

Warehouse address provided after winning

Pickup Window

Typically within 3-5 business days of winning

What to Bring

Valid photo ID, auction confirmation, and a vehicle suitable for your pallet

Delivery Timeframes

Delivery times depend on the distance between the origin warehouse and your delivery address.

Shipping ZoneEstimated Transit TimeNotes
Local (same state)1-3 business daysFastest delivery option
Regional (neighboring states)3-5 business daysMost common delivery window
National (cross-country)5-7 business daysCoast-to-coast shipments

Delivery times are estimates and begin after your shipping payment is confirmed and the carrier picks up your pallet. Actual transit times may vary due to weather, carrier schedules, and other factors. You will receive tracking information once your pallet is in transit.

Important: No Returns

Once a pallet has been delivered or picked up, all sales are final. Liquidation pallets are sold as-is based on the manifest, condition rating, and photos provided in the listing. There are no returns, refunds, or exchanges.

Shipping damage exception: If your pallet arrives with visible damage caused during transit, you must note the damage on the carrier's delivery receipt at the time of delivery and contact us within 24 hours with photos. We will file a freight claim with the carrier on your behalf.

For full details, please review our Terms & Conditions.

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